Privacy Policy

1. Introduction

E-JOHN Pharmaceuticals is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal and business data in compliance with the Nigeria Data Protection Regulation (NDPR).

2. Data We Collect

• Personal & Business Data: Name, email address, phone number, delivery address, and business registration details.
• Verification Data: Professional credentials, PCN licenses, and facility registrations required for compliance.
• Transaction Data: Order history, payment confirmations (we do not store raw credit card numbers), and billing information.
• Technical Data: IP addresses, browser types, and interaction data collected via cookies to optimize platform performance.

3. How We Use Your Data

Your information is used strictly to process and fulfill orders, verify your eligibility to purchase restricted medications, provide customer support, and communicate vital updates regarding your account or deliveries. We may also use anonymized data to improve our logistics and user experience.

4. Data Sharing & Disclosure

We do not sell your personal or business data. We only share necessary information with trusted third parties, such as our logistics partners (for delivery purposes) and payment processors. We may also disclose data to regulatory bodies (such as NAFDAC or PCN) or law enforcement if legally required to do so.

5. Data Security

We implement robust, industry-standard security measures, including SSL encryption and secure database hosting, to protect your sensitive documents and personal information against unauthorized access, alteration, or disclosure.

6. Your Rights

Under the NDPR, you have the right to request access to the data we hold about you, request corrections to inaccurate data, or request the deletion of your account (subject to regulatory record-keeping requirements for pharmaceutical sales). To exercise these rights, please contact us at ejohnweb@gmail.com.