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Terms and Conditions

Last Updated: 4/6/2026

1. Introduction & Acceptance

Welcome to E-JOHN Pharmaceuticals. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms and Conditions. These terms govern your use of our platform as a retail customer or a wholesale B2B partner. If you do not agree to these terms, you must not use our services.

2. Account Registration & Verification

Certain products and wholesale pricing tiers are strictly reserved for licensed healthcare professionals, pharmacies, and medical institutions. To access these, you must create a professional account and submit valid, up-to-date documentation (such as a Pharmacists Council of Nigeria (PCN) license or facility registration). E-JOHN Pharmaceuticals reserves the right to verify, approve, suspend, or terminate accounts at our sole discretion to maintain regulatory compliance.

3. Product Information & Pricing

All prices displayed are in Nigerian Naira (₦) and are subject to change without prior notice due to market fluctuations or manufacturer updates. While we strive for absolute accuracy, we do not warrant that product descriptions, images, or pricing are free from errors. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

4. Orders & Payments

Placing an order constitutes an offer to purchase. Orders are only confirmed once payment is successfully processed and you receive an official order confirmation. We accept various secure payment methods. E-JOHN Pharmaceuticals reserves the right to limit order quantities or refuse service to anyone, especially concerning restricted or controlled substances.

5. Compliance & Use of Products

You agree to use all products purchased from E-JOHN Pharmaceuticals in strict compliance with NAFDAC regulations, PCN guidelines, and all applicable Nigerian laws. Wholesale buyers guarantee that they are authorized to dispense or utilize the purchased medications.

6. Limitation of Liability

To the maximum extent permitted by law, E-JOHN Pharmaceuticals shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data, arising from your use of our platform, delayed deliveries, or the misuse of any pharmaceutical products purchased through our service.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Nigerian courts.